Shipping and Returns

SHIPPING POLICY 

We aim to despatch orders within 3 working days.

Our candles are shipped for a cost of £4.50 for Standard Delivery or £5.50 for First Class Delivery or £8 for DPD 1-2 Day Delivery when ordered before 9am, Monday- Friday.

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We use Royal mail service, unless specified otherwise. If you have any requests for your item please email us at  or visit our contact page. 

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We only deliver to the UK.

RETURN AND EXCHANGE POLICY

All goods purchased from Woodspring Company may be returned for a refund, exchange or replacement within 14 days after purchase.

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If you aren't satisfied with your candle, let us know and we will do our best to fix it, email us at hello@woodspringcompany.co.uk or head to our contact page. 
 

We don't accept candles that have been used already, but please still let us know. 

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Before sending a product back to us please request a return via email at . We do not pay for return postage. Please allow 14 working days for a refund to be processed after we have received your return parcel.