Store Policy

CUSTOMER CARE

Customer satisfaction is our number one goal.

During this Covid-19 pandemic we will be continuing to trade online as long as it complies with government guidelines. We monitor this daily and update our procedures accordingly.

We want to hear from you if you are experiencing any problems and we will try our best to resolve them.

CHRISTMAS BREAK

You can continue to shop with us online however we will not be posting out orders until the 30th of December.

SEASONAL DISCOUNT OFFER

30% off Fig + Cedarwood, Clementine + Clove, Cinnamon + Frankincense, Evening and Wilderness candles only. 30% off Winter Gift Set, tealights and selected Christmas cards only. Excludes sample boxes. Not valid in conjunction with any other offer or discount. Ends Friday 7th January 2022 at 11:59pm.

NEWSLETTER SUBSCRIPTION DISCOUNT

When you subscribe to our mailing list, you will receive an email with code for 15% off. This is valid on your first order only and only on orders over £15. Not valid on subscription boxes, sample boxes or in conjunction with any other offer.

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PRIVACY POLICY

We are committed to ensuring your privacy is protected.

We may collect the following information: Name, E-mail and postcode.

We are committed to ensuring your information is secure.

We will not sell, distribute or lease your personal information to third parties.

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PAYMENT METHODS

We accept

- Credit / Debit cards

- Paypal

Unfortuately, we do not accept American Express.