Store Policy

CUSTOMER CARE

Customer satisfaction is our number one goal.

We want to hear from you if you are experiencing any problems and we will try our best to resolve them.

WINTER SALE

When you spend £20 or more on any size candles in the Winter collection including the Winter trio gift set, you will automatically receive 20% off at checkout. This is valid only on orders over £20. Not valid on any other products or in conjunction with any other offer. Valid online and at Woodspring Co. Store only. Valid until 31st January 2024 or while stocks last.

When you subscribe to our mailing list, you will receive an email with code for 15% off. This is valid on your first order only and only on orders over £15. Not valid on subscription boxes, sample boxes or in conjunction with any other offer.

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PRIVACY POLICY

We are committed to ensuring your privacy is protected.

We may collect the following information: Name, E-mail and postcode.

We are committed to ensuring your information is secure.

We will not sell, distribute or lease your personal information to third parties.

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PAYMENT METHODS

We accept

- Credit / Debit cards

- Paypal

Unfortunately, we do not accept American Express.