Store Policy
CUSTOMER CARE
Customer satisfaction is our number one goal.
During this Covid-19 pandemic we will be continuing to trade online as long as it complies with government guidelines. We monitor this daily and update our procedures accordingly.
We want to hear from you if you are experiencing any problems and we will try our best to resolve them.
SCRATCH CARD TERMS AND CONDITIONS
To be redeemed at www.woodspringcompany.co.uk only. Valid on orders over £15. Cannot be used in conjunction with any other offer or discount. Not valid on Sample Boxes, Subscription Boxes or Cards. Can only be used once. Valid until 30th June 2022 at 11:59pm.
Enter the relevant promotional code below at checkout:
15% off = SCRATCH15
25% off = SCRATCH25
Enter this promotional code in the notes section at checkout.TREAT YOURSELF DISCOUNT OFFER
20% off all candles and gift sets only. Valid on orders of £6 or over. No code needed. Discount automatically applied at checkout. Excludes sample boxes, tea lights, subscription and gift boxes and workshops. Not valid in conjunction with any other offer or discount.
NEWSLETTER SUBSCRIPTION DISCOUNT
When you subscribe to our mailing list, you will receive an email with code for 15% off. This is valid on your first order only and only on orders over £15. Not valid on subscription boxes, sample boxes or in conjunction with any other offer.
PRIVACY POLICY
We are committed to ensuring your privacy is protected.
We may collect the following information: Name, E-mail and postcode.
We are committed to ensuring your information is secure.
We will not sell, distribute or lease your personal information to third parties.
PAYMENT METHODS
We accept
- Credit / Debit cards
- Paypal
Unfortunately, we do not accept American Express.